|| Corporate Values
- By understanding Customer's needs.
- By providing solutions and services that the Customer need,
- By introducing Value-Added Services.
- By responding promptly to Customer's questions,
- By continued follow-up on Customer's perception.
- No compromise and always deliver agreed service levels.
- Document all policies, processes and procedures.
- Account each transaction.
- Constant audit compliance to administrative excellence.
- Hold ourselves accountable to all our actions.
- We benchmark our behavior and procedures against the best in the industry.
- We welcome being measured by key constituents.
- Continuously measure process output.
- Continuously improve business processes.
- Implement new initiatives and technology.
Transparency and Openness
- Encourage opinions and expressions.
- Encourage feedback on all levels.
- Give employees access to information needed to perform effectively.
- Competent to perform the job.
- Provide opportunity and environment for learning and growth.
- Treat all fairly.
- Encourage expression of thoughts.
- Provide fair compensation and welfare.
- Provide healthy, safe and enjoyable working environment.
- Encourage team projects.
- Encourage multi-disciplinary approach to solving problems.
- Encourage team leadership based on competency.
- Encourage open communication, open cross functional boundaries.
- Encourage consultative decision-making and networking.
- Our Word is our Bond.
- We follow and practice "Ethical Code of Conduct".
- We behave towards our customer, suppliers, partners and colleagues as we like them to behave towards us.